PRIVACY POLICY
This Privacy Policy is articulated by ROWCOS, or ROWCOS.COM (hereinafter denominated as the "Company," "we," "our," or "us"). This document explicates the methodologies and intents underpinning our collection, retention, processing, and dissemination of information pertaining to users ("you" or "user") of our services ("Services").
1. INFORMATION COLLECTION
We engage in the collection of personal information that you voluntarily submit when you undertake to register upon the Services, exhibit an interest in acquiring information regarding our identity or the products and Services we proffer, partake in activities within the confines of the Services, or otherwise initiate communication with us.
*Personal Information Provided by You.* The personal information subject to our collection is contingent upon the contextual framework of your interactions with us and the Services, the discretionary choices you enact, and the specific products and features you engage. The personal information encompassed within our collection may incorporate the following:
Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses
*Sensitive Information:* We do not engage in the processing of sensitive information.
*Payment Data:* We may compile data requisite for the facilitation of payment transactions should you elect to make acquisitions, encompassing your payment instrument number and the associated security code pertinent to your payment instrument. All payment data is retained by Paypal and Stripe. The relevant privacy notice links may be accessed here: https://www.paypal.com/webapps/mpp/ua/privacy-full and https://stripe.com/privacy.
All personal information that you furnish to us is mandated to be accurate, complete, and truthful; moreover, you are obliged to apprise us of any alterations to such personal information.
*Information Automatically Collected:*
In conjunction with our operations, we automatically gather certain information during your visitation, utilization, or navigation of the Services. Such information does not disclose your explicit identity (such as your name or contact information) but may entail device and usage data, including your IP address, characteristics of your browser and device, operating system, language preferences, referring URLs, device identification, country, geographic location, information concerning the temporal and functional aspects of your engagement with our Services, as well as ancillary technical information. This information is primarily necessitated to uphold the security and operational efficacy of our Services, in addition to serving our internal analytical and reporting requisites.
Analogous to numerous enterprises, we also accrue information utilizing cookies and concomitant technologies.
The information we amass consists of:
*Log and Usage Data.* Log and usage data encompasses service-related, diagnostic, usage, and performance information that our servers automate in collecting upon your access or utilization of our Services, which we subsequently document within log files. Dependent upon the nature of your interactions with us, this log data may comprise your IP address, device specifications, browser type, as well as settings and information that elucidate your activities within the Services (e.g., timestamps linked to your usage, views of pages and files, searches undertaken, and other actions executed, such as the features employed), alongside device event information (inclusive of system activity, error reports colloquially referred to as "crash dumps," and hardware configurations).
*Device Data.* We collect data pertaining to your device, including information related to your computer, phone, tablet, or any alternative device employed for accessing the Services. The nature of the device utilized may dictate that this device data encompasses information such as your IP address (or proxy server), device and application identification numerals, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
*Location Data.* We accumulate location data which consists of information concerning your device’s geographical positioning, which may exist as either precise or imprecise. The extent of information we obtain is contingent upon the type and settings of the device you utilize to access the Services. For instance, we may employ GPS and supplementary technologies to garner geolocation data revealing your immediate location (derived from your IP address). You reserve the right to decline the authorization for us to collect this information by refraining from granting access to it or by deactivating your Location setting on your device. Nonetheless, should you opt for this declination, access to certain functionalities of the Services might be rendered unavailable.
2. USAGE AND PROCESSING OF COLLECTED INFORMATION
Your personal information is subjected to processing for a multitude of reasons, which are distinctly contingent upon the nature of your interactions with our Services, inclusive of:
To facilitate the establishment and authentication of accounts and to otherwise administer user accounts. We may process your information for the purpose of enabling account creation and login, as well as ensuring the continued operability of your account.
To facilitate the delivery of services to the user. We may process your information to confer upon you the service you have solicited.
To respond to inquiries from users and provide support. We may process your information to address your inquiries and remedy any potential issues you might encounter with the requested service.
To transmit administrative information to you. We may process your information to relay details concerning our products and services, modifications to our terms and policies, alongside other analogous information.
To solicit feedback. We may process your information when deemed necessary to request your feedback and to engage with you regarding your utilization of our Services.
To convey marketing and promotional communications. Personal information you provide to us may be processed for marketing endeavors, provided such processing aligns with your expressed marketing preferences. You retain the prerogative to opt out of our marketing correspondence at any juncture. For further elucidation, refer to the segment titled "WHAT ARE YOUR PRIVACY RIGHTS?" delineated hereinafter.
To deliver targeted advertising. We may process your information for the purpose of devising and showcasing personalized content and advertising tailored to your interests, location, and further factors.
To assess and enhance our Services, products, marketing endeavors, and your overall experience. We may process your information when we ascertain it is requisite to identify usage patterns, evaluate the efficacy of our promotional initiatives, and enhance our Services, products, marketing strategies, and your user experience.
To fulfill our legal obligations. We may process your information to adhere to legal obligations, respond to legal inquiries, and exercise, establish, or defend our legal entitlements.
3. DISCLOSURE OF PERSONAL DATA
A. Collaboration with Third Parties: We disclose your personal information to third-party collaborators, encompassing vendors, consultants, and service providers (collectively referred to as “External Parties”) when necessitated by operational exigencies. Formal agreements shall be established with these External Parties, encompassing protective measures intended to uphold the confidentiality of your personal information. Explicit instructions shall be communicated to these entities regarding the specific management of your data, thereby ensuring non-disclosure to unrelated parties as well as compliance with our designated retention duration. The External Parties may include but are not limited to:
Direct Marketing and Advertising Entities:
Bing Ads
Google AdSense
Financial Transaction Management:
Paypal and Stripe
Remarketing Solutions:
Google Ads Remarketing
Digital Interaction Analytics:
Google Analytics
B. Specific Disclosure Scenarios: Your personal data may further be disseminated under the following circumstances:
Corporate Transactions: Incorporating but not limited to negotiations, mergers, acquisitions, financial undertakings, or asset sales which may necessitate the transference of personal data.
4. EMPLOYMENT OF COOKIES AND TRACKING INSTRUMENTS
We implement cookies and analogous tracking instruments (for instance, web beacons and pixels) for the purposes of gathering and retaining user data.
5. MANAGEMENT OF THIRD-PARTY SOCIAL MEDIA LOGINS
Our platform permits registration and authentication utilizing credentials derived from third-party social media platforms (e.g., Facebook, Twitter). Opting for this modality will result in our acquisition of certain details from the respective social media entity. The granularity of the data procured may fluctuate contingent upon the social media provider in question and the publicly accessible settings you have established therein.
It is essential to elucidate that our utilization of such acquired data is strictly governed by the terms articulated within this privacy policy and is not subject to any third-party stipulations. We underscore the necessity of reviewing third-party privacy disclosures in order to attain comprehensive comprehension of the extent and nature of shared data.
6. DURATION OF PERSONAL DATA RETENTION
We shall retain your personal information solely for the duration necessary to fulfill the purposes delineated within this privacy notice, unless an extended retention period is mandated or permissible by law (such as tax, accounting, or other legal stipulations). No objective articulated within this notice shall necessitate our retention of your personal information beyond the timeframe during which users maintain an account with us.
When we discern a lack of ongoing legitimate business need to engage in the processing of your personal information, we shall either delete or anonymize such data. Alternatively, should this be impractical (for instance, due to your personal information being preserved in backup archives), we shall securely retain your personal information and isolate it from any further processing until such deletion becomes feasible.
Personal data shall be conserved exclusively for periods consistent with the intentions articulated within this policy or as necessitated by pertinent legal requisites, including but not limited to fiscal, accounting, or statutory requirements. The scope of this policy does not extend to retention exceeding periods of active user affiliation.
In scenarios devoid of a continuing legitimate business imperative for data access, the eradication or anonymization of data shall be pursued. In instances where immediate eradication proves infeasible, measures will be enacted to securely isolate personal data, preempting further processing until such time as erasure becomes practicable.
7. RIGHTS PERTAINING TO PRIVACY
In the event that you find yourself situated within the confines of the European Economic Area (EEA) or the United Kingdom (UK), and you harbor a conviction that our processing of your personal information transgresses legal stipulations, you are duly entitled to escalate a grievance to the pertinent data protection supervisory authority in your locality. You may ascertain their respective contact particulars via the following digital portal: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Should your residence be established in Switzerland, the contact details pertinent to the data protection authorities can be obtained through the following web resource: https://www.edoeb.admin.ch/edoeb/en/home.html.
Concerning the withdrawal of your consent: In circumstances where we are exercising reliance upon your consent to execute the processing of your personal information, which may manifest as either express or implied consent contingent upon the applicable legislative framework, you reserve the right to retract your consent at any interval. You may effectuate this withdrawal by contacting us with the utilization of the contact particulars delineated in the section entitled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” delineated below.
It is imperative to acknowledge that such withdrawal shall not impinge upon the legality of the processing that transpires prior to the cessation thereof, nor shall it, when permissible under applicable law, impact the processing of your personal information executed in reliance upon lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You possess the latitude to unsubscribe from our marketing and promotional communications at any temporal juncture by engaging the unsubscribe hyperlink embedded within the electronic correspondence that we dispatch, or alternately, by reaching out to us via the contact information provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” delineated below. Subsequent to such action, you shall be expunged from the marketing lists. Nonetheless, we may continue to correspond with you—for instance, to convey service-related notifications deemed imperative for the management and utilization of your account, to address service requisitions, or for sundry non-marketing related endeavors.
Account Information
Should you wish to undertake a review or amend the information pertaining to your account, or alternatively, to effectuate the termination of your account, you are entitled to log into the settings of your account and proceed with the updates of your user account.
Following your solicitation aimed at account termination, we shall engage in the deactivation or obliteration of your account alongside the associated information from our active databases. However, it is to be noted that we may retain certain information within our archives for the purposes of fraud prevention, problem troubleshooting, facilitation of investigations, enforcement of our legal stipulations, and/or compliance with requisite legal obligations.
Cookies and Similar Technologies
The majority of web browsers are configured to accept cookies by default. If it is your preference, you can typically opt to configure your browser to eliminate cookies and consequently reject such cookies. Should you choose to eliminate or reject cookies, such a decision may adversely affect specific functionalities or services rendered by our Services.
8. HANDLING OF ‘DO-NOT-TRACK’ SIGNALS
A significant number of web browsers, in conjunction with certain mobile operating systems and mobile applications, encompass a Do-Not-Track (“DNT”) feature or setting that you may activate to convey your privacy preference, thereby precluding the monitoring and collection of data regarding your online browsing activities. At the present moment, no universally accepted technological standard for the recognition and implementation of DNT signals has reached finalization. Consequently, we do not presently react to DNT browser signals or any alternative mechanism that automatically communicates your preference against being tracked in the online sphere. Should a standard for online tracking be promulgated that necessitates our adherence in the future, we shall duly inform you regarding such practices within a revised iteration of this privacy notification.
9. PRIVACY RIGHTS OF UNITED STATES RESIDENTS
The following enumerates the categories of data that we expressly refrain from collecting:
a. Identifiers (Such as legal name, pseudonym, mailing address, phone number, online identifier, IP address, email, and account specifics)
b. Protected Characteristics (Pertaining to state or federal regulations, e.g., gender and birth date)
c. Transactional Data (Encompasses transaction particulars, purchase records, financial data, and payment details)
d. Biometric Information (Includes fingerprints and voiceprints)
e. Online Behavior (Entails web browsing patterns, search histories, interaction metrics with our digital platforms, systems, and promotional endeavors)
f. Geospatial Data (Pertains to device-specific location tracking)
g. Sensory Data (Comprises and includes images, audio, or call recordings associated with our business operations)
h. Occupational Information (Relates to professional particulars, job titles, employment histories, and qualifications of prospective job candidates)
i. Educational Data (Incorporates student records and institutional directory particulars)
j. Derived Personal Insights (Inferences deduced from aggregated personal data to formulate profiles, such as individual preferences and characteristics)
k. Sensitive Personal Data (Data concerning personal or sensitive attributes of users)
Other Personal Information Collection Modalities
In addition to the previously mentioned methodologies, we accrue personal information when:
a. You engage with customer support.
b. Participating in our surveys or contests.
c. When you utilize or express inquiries regarding our services.
Information Disclosure
a. We disclose specific information to service providers predicated on a formalized agreement.
b. Our internal utilization of data encompasses technological research and presentations.
c. For the preceding year, we have neither sold nor divulged personal information for business-related motives. For comprehensive disclosure particulars, kindly refer to: When and With Whom Do We Share Your Personal Information?
10. NOTICE UPDATES
We reserve the prerogative to amend this privacy notice on occasion. The modified edition will be denoted by an updated “Revised” date, and such a revision shall come into effect immediately upon becoming accessible. Should material alterations be made to this privacy notice, we may elect to notify you either through the prominent posting of a notice regarding such changes or through the direct transmission of a notification to you. We strongly encourage you to peruse this privacy notice with regularity so as to remain informed regarding the measures we employ to safeguard your information.
11. CONTACTING US
For inquiries pertaining to this notice:
ROWCOS
5815 Oak Grove Rd
Kansas City, KS 66106
US
844-888-2160
support@rowcos.com
12. MANAGING YOUR PERSONAL DATA
Contingent upon the applicable legislative framework governing your jurisdiction, you may be entitled to solicit access to the personal information we acquire from your engagement, amend that information, or request its deletion. To initiate a request for reviewing, modifying, or obliterating your personal information, please establish communication at support@rowcos.com.
