Shipping Policy
At ROWCOS.COM, we strive to ensure that your shopping experience is seamless and enjoyable. We offer reliable shipping options to deliver your beautiful and high-quality mugs and water bottles straight to your door.Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional events.Shipping Methods
We provide several shipping options, including standard and expedited shipping. You will have the opportunity to select your preferred method during checkout.Shipping Costs
Shipping costs are calculated based on the weight of the items in your cart and your shipping destination. You will see the total shipping cost before you complete your purchase.Delivery Times
Delivery times vary based on your selected shipping method and your location. Typically, standard shipping takes 5-7 business days, while expedited options can arrive within 2-3 business days.Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.International Shipping
We are pleased to offer international shipping to select countries. Please be aware that customs duties and taxes may apply upon delivery.Returns and Damages
If your order arrives damaged or if you want to initiate a return, please contact us within 14 days of receipt for assistance.Contact Us
If you have any questions regarding our shipping and delivery policies, please reach out to us at:5815 Oak Grove Rd
Kansas City, KS 66106
US
844-888-2160
support@rowcos.com